Decision-making that must be supported by specific information or reasoning extensively relies on decision support systems, capable of handling data from multiple sources. Most decision-makers seek to find cost-effective solutions, i.e. mainly focusing on most efficient solutions in economic terms, consequently, it is the economic information that is basically processed and offered for decision-making process by decision support systems, along with economic models. Though businesses focus on the most rational solutions to the management process, other criteria also play an important role, including time costs, confidentiality, and friendly relations with service users, customers, partners and government agencies, etc., thus management decision-making may successfully rely on legal decision support systems. The article presents an overview of legal decision support systems and their potential as regards their application in addressing a wide array of business management issues. The article also focuses on the selection and screening of indicators critical to decision-making, and offers a potential structure for management decision-making.

DOI: https://doi.org/10.3846/bm.2016.39