International Scientific Conference „Business and Management“, 11th International Scientific Conference „Business and Management 2020“

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Selected problems of public administration officials
Lucie Kamrádová, Marie Sciskalová

Last modified: 2020-06-16

Abstract


The aim of the article is to present the position of public administration officials with a focus on the Czech Republic as an example of good practice. In today’s globalized society, the term clerk (or offi-cial) appears in a rather negative connection, following the organizational structure and bureaucratic appa-ratus. However, it is difficult to identify from the perspective of the media and the society itself what the view of the officials themselves on their profession and the difficulty of this profession is. The aim of the paper is to describe the position of the official and his/her performance connected with the view of the dif-ficulty of this profession. The paper uses quantitative research methods through a questionnaire survey in public administration aimed at officials as respondents. Other methods used in the paper are analysis, comparison and description. All these methods of research give an overview of the selected view of offi-cials on the performance of their profession in the selected group.

DOI: https://doi.org/10.3846/bm.2020.532


Keywords


clerk, officials, law, satisfaction, management

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